Travel · Procurement 2023

Global Travel Management Overhaul

Led end-to-end implementation of Navan across 14 countries, replacing a fragmented mix of agency bookings and manual expense reconciliation. Unified travel, accommodation, and ground transport into a single platform with real-time policy enforcement.

$1.4M Annual savings
14 Countries rolled out
6 wks Full deployment
Navan Change Management Policy Design Vendor Negotiation
Procurement · Operations 2023

Concur Enterprise Rollout

Spearheaded the global deployment of SAP Concur for expense management across 800+ employees. Designed a new T&E policy framework from scratch, delivered training programmes, and established an audit cadence that reduced policy violations by 60%.

800+ Employees onboarded
60% Fewer violations
3 mo To full adoption
Concur SAP T&E Policy Training Design
Strategy · Operations 2022–2023

Global Expense Reduction Programme

Partnered directly with the CFO and VP of Operations to design a cross-functional cost reduction initiative targeting G&A expenses. Renegotiated 23 vendor contracts, sunset 6 redundant tools, and introduced a quarterly spend review process that sustained savings over time.

$2M Total savings
23 Contracts renegotiated
6 Tools sunset
Contract Negotiation Spend Analysis Stakeholder Management
Operations 2022

Procurement Card Programme Design

Built a corporate procurement card programme from zero — including card issuance workflows, spend limits by role and department, monthly reconciliation processes, and a compliance monitoring dashboard. Reduced out-of-pocket expense claims by 45%.

45% Fewer OOP claims
120+ Cards issued
0 Compliance issues
Process Design Compliance Financial Controls
Strategy · Events 2022

IESE Executive MBA Programme Redesign

Coordinated the restructuring of a flagship Executive MBA programme at IESE Business School, blending online modules with residential intensives across Barcelona and international campuses. Managed a €500K+ budget, 40-person faculty schedule, and global participant communications.

€500K+ Budget managed
25% Faster delivery
98% Participant satisfaction
Programme Management Budget Control Stakeholder Comms
Operations · Compliance 2023

Risk & Compliance Framework — Gaming

Designed and implemented an operational risk management framework tailored to online gaming industry standards. Covered contract review workflows, data handling policies, vendor due diligence, and periodic compliance audits — aligning the business ahead of a major regulatory shift.

100% Audit pass rate
8 Policy frameworks built
0 Regulatory findings
Risk Management Policy Writing Regulatory Compliance Audit

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